The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 27, 2020
Filed:
Jul. 23, 2018
Sap SE, Walldorf, DE;
Hemanth Basrur, Bangalore, IN;
Priyanka Priyadarshini, Bangalore, IN;
SAP SE, Walldorf, DE;
Abstract
Provided is a method and system for integrating a trailing communication flow with a scheduled communication flow. In one example, the method may include executing a scheduled communication flow based on a first container organized via a user interface, the first container identifying a plurality of communications to perform based on actions of a user, detecting occurrence of a trigger associated with the user based on the execution of the scheduled communication flow, identifying a second container organized via the user interface which is linked to the detected trigger, the second container identifying one or more follow-up communications to perform based on additional actions of the user, and dynamically executing a trailing communication flow with respect to the scheduled communication flow based on the second container.