The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 27, 2020

Filed:

Sep. 28, 2017
Applicant:

Wipro Limited, Bangalore, IN;

Inventors:

Subhajit Mandal, Bangalore, IN;

Sreekumar Choyarmadathil, Bangalore, IN;

Manoj Madhusudhanan, Bangalore, IN;

Assignee:

Wipro Limited, Bangalore, IN;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); G06F 16/9535 (2019.01); G06F 16/9038 (2019.01); G06F 16/332 (2019.01);
U.S. Cl.
CPC ...
G06F 16/9535 (2019.01); G06F 16/3329 (2019.01); G06F 16/9038 (2019.01);
Abstract

Disclosed herein is method and system for providing context based adaptive response to user interactions. A primary context of the user interactions is determined based on intents and associated named entities extracted from the user interactions. Further, secondary context of the user interactions is determined by detecting enquiry intent in user responses for queries provided for the primary context of the user interactions. Information related to primary and the secondary contexts are stored as Key Context Information (KCI) and is dynamically updated during the user interactions. Finally, context based adaptive responses are generated based on the updated KCI upon determining non-enquiry intent in subsequent user responses. The method of present disclosure maintains track of the user interactions and automatically detects changes in the context of the user interactions. Thereafter, the method provides adaptive responses corresponding to each context of the user interactions, thereby improving overall user experience.


Find Patent Forward Citations

Mandal, Subhajit. (2020). Method and system for providing context based adaptive response to user interactions (U.S. Patent No. 10817578). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/10817578

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