The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 20, 2020
Filed:
Jun. 26, 2019
Asd Inc., a Pennsylvania Corporation, Media, PA (US);
Martin Czachor, Jr., Newtown Square, PA (US);
Kevin Czachor, West Chester, PA (US);
Norman Franke, Garnet Valley, PA (US);
ASD Inc., a Pennsylvania Corporation, Media, PA (US);
Abstract
A call from a caller to a called party is forwarded to an answering service. A cadence of the call is determined, and an agent is selected to answer the call. To select the agent, a cadence of the selected agent is determined, and the determined cadence of the selected agent is matched to the determined cadence of the call. In particular, the called party has a geographic location associated therewith, and the selected agent has a cadence that matches a cadence associated with the determined geographic location. Contact between the selected agent and the call is then effectuated. The matched cadence is expected to heighten a connection the caller perceives from the selected agent.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile