The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 20, 2020
Filed:
Jan. 21, 2020
Bank of America Corporation, Charlotte, NC (US);
Ankit Agarwal, Gurgaon, IN;
Amol Patil, Dwarka, IN;
Shailender Dabodiya, Gurgaon, IN;
Sandeep Kumar Chauhan, Hyderabad, IN;
Bank of America Corporation, Charlotte, NC (US);
Abstract
An apparatus includes a scanner and a resolution engine. The scanner detects first and second software exceptions. The scanner also determines that the first software exception occurred previously in a plurality of desktops and that the second software exception did not occur previously in the plurality of desktops. The resolution engine determines a first solution and a second solution for resolving the first software exception and that the first solution has a higher ranking than the second solution. The resolution engine also generates a software patch that implements the first solution and deploys the software patch. The resolution engine further determines a series of steps implemented to resolve the second software exception and records the series of steps to prepare a second software patch if the second software exception occurs again in the plurality of desktops.