The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 20, 2020

Filed:

Aug. 03, 2017
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Andreas Balzer, Dublin, IE;

Alan Mulhall, Dublin, IE;

Stephen O'Driscoll, Dublin, IE;

Muiris Woulfe, Dublin, IE;

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/24 (2006.01); H04L 29/08 (2006.01); G06N 20/00 (2019.01); G06F 16/13 (2019.01); G06F 16/958 (2019.01); G06Q 30/00 (2012.01); G06F 9/54 (2006.01); G06N 3/00 (2006.01);
U.S. Cl.
CPC ...
H04L 41/5006 (2013.01); G06F 9/547 (2013.01); G06F 16/13 (2019.01); G06F 16/958 (2019.01); G06N 3/006 (2013.01); G06N 20/00 (2019.01); G06Q 30/00 (2013.01); H04L 41/046 (2013.01); H04L 41/28 (2013.01); H04L 67/06 (2013.01); H04L 67/22 (2013.01); H04L 67/2809 (2013.01); H04L 67/2838 (2013.01); H04L 67/306 (2013.01); H04L 67/32 (2013.01); H04L 67/327 (2013.01); H04L 67/10 (2013.01); H04L 67/12 (2013.01); H04L 67/18 (2013.01);
Abstract

An increasing number of bots become available each day that perform automated tasks over the Internet to help facilitate a variety of service requests for a user. Thus, embodiments are directed to an orchestration service configured to perform bot network orchestration in order to provide enriched responses to service requests and/or in order to find one accurate answer among large numbers of bot responses to a specific query. For example, a service request for a user that involves at least one service provider may be received. A plurality of bots to orchestrate a processing of the service request may be determined. Instructions may be provided to the bots associated with aspects of the service request, where each bot is selected based on an aspect of the service request. Responses received from the bots may be integrated into a service response and provided to a requestor of the service request.


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