The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 20, 2020

Filed:

Feb. 26, 2018
Applicant:

Servicenow, Inc., Santa Clara, CA (US);

Inventors:

Aida Rikovic Tabak, Amsterdam, NL;

Shayan Shahand, Amsterdam, NL;

Dileeshvar Radhakrishnan, San Jose, CA (US);

Seth Tucker Stafford, San Jose, CA (US);

Sumana Ravikrishnan, Sunnyvale, CA (US);

Abhijith Thette Nagarajan, Amstelveen, NL;

Robert Andrew Ninness, Amsterdam, NL;

Prabhakaran Subramani Thandayuthapani, Amsterdam, NL;

Marta Penzo, Amsterdam, NL;

Assignee:

ServiceNow, Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/24 (2006.01); G06F 9/50 (2006.01); G06F 9/48 (2006.01); G06F 9/46 (2006.01); H04L 29/08 (2006.01); H04L 29/06 (2006.01); G06F 11/14 (2006.01); G06F 40/18 (2020.01); G06F 40/186 (2020.01); G06F 16/951 (2019.01); G06F 9/54 (2006.01); G06F 9/451 (2018.01); G06F 16/27 (2019.01); G06F 16/2457 (2019.01); G06F 16/242 (2019.01); G06F 16/248 (2019.01); G06F 11/30 (2006.01); G06F 11/34 (2006.01); G06F 3/0486 (2013.01); G06Q 10/06 (2012.01); G06Q 30/06 (2012.01); H04L 12/26 (2006.01); G06F 3/0484 (2013.01); G06Q 30/00 (2012.01); G06Q 50/18 (2012.01); G06F 16/904 (2019.01); G06F 3/0482 (2013.01); G06Q 40/00 (2012.01); G06F 16/30 (2019.01); G06F 3/0481 (2013.01); G06F 9/445 (2018.01); G06F 21/53 (2013.01); G06F 21/57 (2013.01);
U.S. Cl.
CPC ...
H04L 41/0859 (2013.01); G06F 3/0481 (2013.01); G06F 3/0482 (2013.01); G06F 3/0486 (2013.01); G06F 3/04847 (2013.01); G06F 9/451 (2018.02); G06F 9/461 (2013.01); G06F 9/4881 (2013.01); G06F 9/5038 (2013.01); G06F 9/547 (2013.01); G06F 11/14 (2013.01); G06F 11/3006 (2013.01); G06F 11/3452 (2013.01); G06F 16/248 (2019.01); G06F 16/2423 (2019.01); G06F 16/24578 (2019.01); G06F 16/27 (2019.01); G06F 16/30 (2019.01); G06F 16/904 (2019.01); G06F 16/951 (2019.01); G06F 40/18 (2020.01); G06F 40/186 (2020.01); G06Q 10/067 (2013.01); G06Q 10/0635 (2013.01); G06Q 10/06314 (2013.01); G06Q 10/06315 (2013.01); G06Q 10/06393 (2013.01); G06Q 30/018 (2013.01); G06Q 30/0603 (2013.01); G06Q 30/0635 (2013.01); G06Q 30/0641 (2013.01); G06Q 40/12 (2013.12); G06Q 50/184 (2013.01); H04L 41/0803 (2013.01); H04L 41/0843 (2013.01); H04L 41/0893 (2013.01); H04L 41/12 (2013.01); H04L 41/22 (2013.01); H04L 43/045 (2013.01); H04L 43/08 (2013.01); H04L 43/50 (2013.01); H04L 63/10 (2013.01); H04L 63/1433 (2013.01); H04L 63/20 (2013.01); H04L 67/26 (2013.01); H04L 67/32 (2013.01); G06F 3/0484 (2013.01); G06F 9/44505 (2013.01); G06F 21/53 (2013.01); G06F 21/577 (2013.01); H04L 41/0879 (2013.01); H04L 67/12 (2013.01); H04L 67/34 (2013.01);
Abstract

An enterprise management platform is configured to host a respective instance for multiple client networks. The enterprise management platform receives incoming data including one or more metrics being tracked in the incoming data by the enterprise management platform. The enterprise management platform determines that a condition is reached based on the one or more metrics and selects at least a portion of the incoming data for a dashboard of the enterprise management platform responsive to determining that the incoming data is indicative of the condition being reached. The enterprise management platform provides, to a client device associated with one of the plurality of client networks, a representation of a graphical user interface displaying a data insights widget of the dashboard that displays the data indicative of the condition being reached without displaying other data in the incoming data that has not reached a level indicative of other conditions.


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