The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 20, 2020

Filed:

Jul. 12, 2016
Applicant:

Centurylink Intellectual Property Llc, Denver, CO (US);

Inventors:

Jeff Stafford, Overland Park, KS (US);

Jeffrey Michael Sweeney, Carlsbad, CA (US);

Kelsyn D. S. Rooks, Overland Park, KS (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06N 5/02 (2006.01); G06Q 10/06 (2012.01); G06Q 10/10 (2012.01); H04M 3/493 (2006.01); G06F 3/01 (2006.01); G06Q 30/02 (2012.01); G06F 3/0482 (2013.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
G06N 5/025 (2013.01); G06F 3/01 (2013.01); G06Q 10/06 (2013.01); G06Q 10/063 (2013.01); G06Q 10/10 (2013.01); G06Q 30/02 (2013.01); H04M 3/493 (2013.01); G06F 3/0482 (2013.01); G06F 2212/171 (2013.01); H04L 51/00 (2013.01);
Abstract

A system and method for automating proactive communication. The information for the desired contacts may be accepted from a user. A selection of contact communication frequency preferences may be received from a user. An automatic communication to one of the desired contacts may be initiated. The user may be allowed to cancel the automatic communication, in response to receiving a notification that the communication is about to begin. A response indicative of the communication status may be received. Rules and preferences may be optimized based upon the received response.


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