The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 20, 2020
Filed:
Jun. 30, 2016
Atlassian Pty Ltd, Sydney OT NSW, AU;
Chaoyang Zeng, Hurstville, AU;
Clement Capiaux, Camperdown, AU;
Anna Katrina Walser, Brooklyn, NY (US);
Shihab Hassan Hamid, Sydney, AU;
Atlassian Pty Ltd, Sydney, AU;
Abstract
A method for use in an issue creation process in an issue tracking system includes receiving an issue description comprising keywords, querying a database of historic issue data representing historic issues maintained by the issue tracking system, the historic issues defined by at least a request type and request data. Querying comprises searching the database of historic issue data using the keywords, locating one or more historic issues that include the keywords in its request data, extracting the request type of each of the located historic issues, selecting request types based on a popularity of each request type amongst the located historic issues, generating a list of possible request types for allocation to the issue description, and allocating a particular request type to an issue corresponding to the issue description in response to receiving input that selects the particular request type from among the list of possible request types.