The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 13, 2020
Filed:
Aug. 23, 2018
International Business Machines Corporation, Armonk, NY (US);
Hin Ting Chui, Richmond Hill, CA;
Jarett Stein, Bryn Mawr, PA (US);
Meaghan Vella, Markham, CA;
Tony B. Wang, Markham, CA;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A managing computer receives a proposed outgoing message that has been created for proposed transmission to one or more recipients. The managing computer determines a respective tone associated with one or more respective parts of the proposed outgoing message, and determines a probable interpreted tone of the one or more respective parts as perceived by the one or more recipients. In response to determining a difference between the respective tone and the probable interpreted tone for the one or more respective parts of the proposed outgoing message, the managing computer changes the one or more respective parts of the proposed outgoing message in order to create a modified outgoing message, where the probable interpreted tone for the one or more recipients of the modified outgoing message matches a sender-intended tone for the modified outgoing message. The managing computer then transmits the modified outgoing message to the one or more recipients.