The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 13, 2020
Filed:
May. 15, 2014
National Institute of Information and Communications Technology, Tokyo, JP;
Motoki Sano, Tokyo, JP;
Istvan Varga, Tokyo, JP;
Kentaro Torisawa, Tokyo, JP;
Chikara Hashimoto, Tokyo, JP;
Kiyonori Ootake, Tokyo, JP;
Takao Kawai, Tokyo, JP;
Jonghoon Oh, Tokyo, JP;
Stijn De Saeger, Tokyo, JP;
Abstract
[Object] To provide a system for automatically and reliably collecting information belonging to a given category, and matching the information appropriately in a timely manner. [Solution] A text classifying deviceanalyzes dependency of collected texts by a morpheme analyzing unitand a dependency analyzing unit. A problem report collecting unitspecifies a core consisting of noun+predicate in a text based on dependency relation of the text, and using a combination of noun classification (trouble/non-trouble) and predicate classification (excitatory/inhibitory), classifies the text to a problem report or the rest, by a method referred to as core-based matrix. Support information collecting deviceand request message collecting devicecollect support information and request messages in the similar manner. A matching devicematches problem reports and support information collected by problem report collecting unitand support information collecting deviceby a method referred to as co-occurrence core matrix, and thus associates problem information (support information) with appropriate support information (problem information).