The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 06, 2020
Filed:
Sep. 08, 2015
International Business Machines Corporation, Armonk, NY (US);
Paul J. Ellis, Dublin, IE;
John Kennedy, Dublin, IE;
Sarah McGlynn, Dublin, IE;
Paulito P. Palmes, Dublin, IE;
Krzysztof J. Szlejter, Dublin, IE;
International Business Machines Corporation, Armonk, NY (US);
Abstract
Text content provided to one or more content providers that contains one or more textual elements describing an issue experienced by a user interacting with a product in development is received. The received text content into one or more textual elements of interest associated with the issue is parsed. Whether there exists issue entries in a repository that include one or more of the textual elements of interest, wherein each entry includes a predetermined risk level associated with the issue is determined. If there exists a plurality of entries in a repository that include one or more of the textual elements of interest: entry in the repository that most closely matches the one or more textual elements of interest is identified, and a risk level for the issue, based, in part, on the predetermined risk level of the identified entry, is determined.