The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 06, 2020
Filed:
Sep. 07, 2017
Uipco, Llc, San Antonio, TX (US);
Brett Knight, San Antonio, TX (US);
Jeffrey Gallagher, San Antonio, TX (US);
Justin Leggett, Bulverde, TX (US);
Andrew P. Jamison, San Antonio, TX (US);
UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA), San Antonio, TX (US);
Abstract
Methods and systems described in this disclosure receive a request for assistance from a device associated with a user, launch a conversational virtual assistant on the device, determine at least one potential subject of the request based on information associated with the user and a tab or webpage from which the conversational virtual assistant is launched, receive a verification of the subject of the request, create a contact menu with options for receiving the assistance, and receive a selection of one of the options.