System in communication with a managed infrastructure

Abstract

A system is in communication with a managed infrastructure comprising. At least a first engine one engine receives message data from managed infrastructure that includes managed infrastructure physical hardware that supports the flow and processing of information. The at least first engine one engine determines common characteristics of events, and produces clusters of events relating to the failure of errors in the managed infrastructure. A second engine uses a source address for each of an event and a graph topology of the managed infrastructure that represents a node to node connectivity and a graph coordinate for each of an event, with an optional subset of attributes extracted for each of an event. The second engine provides a list of connections between components or nodes in the managed infrastructure. A display computer system has a collaborative interface (UI) accessible by at least two parties for situations relative to clustered messages relating to the managed infrastructure. The collaborative interface allows the at least two parties to take an action relative to a clustered message. In response to production of the clusters, one or more physical changes in a managed infrastructure hardware is made. In response to the production of the clusters, security of the managed infrastructure is maintained.