The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 29, 2020

Filed:

Jan. 25, 2018
Applicant:

Haier Us Appliance Solutions, Inc., Wilmington, DE (US);

Inventors:

Joseph Mark Brian, Louisville, KY (US);

Richard Dean Suel, II, Louisville, KY (US);

Assignee:

Haier US Appliance Solutions, Inc., Wilmington, DE (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/173 (2006.01); H04L 12/28 (2006.01); H04W 4/70 (2018.01); H04W 4/38 (2018.01); H04L 29/08 (2006.01); H04L 29/06 (2006.01); H04L 12/46 (2006.01);
U.S. Cl.
CPC ...
H04L 12/2827 (2013.01); H04L 12/2812 (2013.01); H04L 12/4625 (2013.01); H04L 67/025 (2013.01); H04L 67/12 (2013.01); H04L 67/34 (2013.01); H04L 67/42 (2013.01); H04W 4/38 (2018.02); H04W 4/70 (2018.02); H04L 2012/285 (2013.01);
Abstract

A diagnostic tool and method of servicing a consumer appliance is provided herein. The diagnostic tool may include a casing and a controller. The casing may be spaced apart from the consumer appliance. The controller may be selectively connected to the consumer appliance. The controller may be configured to direct a service operation. Moreover, the service operation may include receiving non-functional character data from the consumer appliance at the diagnostic tool, assigning an appliance configuration manifest to the consumer appliance based on the received non-functional character data, determining a service action based on the appliance configuration manifest, and initiating the determined service action at the diagnostic tool.


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