The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 29, 2020
Filed:
Jul. 29, 2016
International Business Machines Corporation, Armonk, NY (US);
Rafah A. Hosn, New York, NY (US);
Robert J. Moore, San Jose, CA (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
Technical solutions are described for analyzing a natural language conversation-generating machine. The computer implemented method includes identifying, from a conversation log, a plurality of adjacency pairs. The method further includes determining, from the adjacency pairs, a number of adjacency pairs with outcome success indicators. The method further includes determining, from the adjacency pairs, a number of adjacency pairs with outcome failure indicators. The method further includes computing a mutual understanding score for the machine by computing a ratio of the number of adjacency pairs with outcome success indicators and the number of adjacency pairs with outcome failure indicators.