The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 22, 2020

Filed:

Sep. 20, 2018
Applicant:

Shanghai Xiaoi Robot Technology Co., Ltd., Shanghai, CN;

Inventor:

Bo Li, Shanghai, CN;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/02 (2006.01); G10L 15/26 (2006.01); G10L 15/04 (2013.01); G10L 15/18 (2013.01); H04M 3/493 (2006.01); G10L 15/22 (2006.01);
U.S. Cl.
CPC ...
G10L 15/02 (2013.01); G10L 15/04 (2013.01); G10L 15/1815 (2013.01); G10L 15/26 (2013.01); H04M 3/4936 (2013.01); G10L 15/22 (2013.01); G10L 2015/223 (2013.01); G10L 2015/225 (2013.01); H04M 2201/40 (2013.01); H04M 2203/551 (2013.01);
Abstract

A method for providing a voice feedback information to a user in a call is provided, including: acquiring a text information obtained by conducting a voice recognition on a voice information of the user; identifying a menu item to be jumped to according to the text information and multiple menu items of other party in the call, where the menu item to be jumped to is away from a present menu item by at least two levels; jumping to the identified menu item; where identifying the menu item to be jumped to includes: selecting a portion of menu items having a higher matching degree with the text information from the multiple menu items according to a predetermined information; identifying a menu item to be jumped to from the selected portion of menu items or a remaining portion of menu items.


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