The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 22, 2020

Filed:

Jan. 13, 2017
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Charles C. Howie, Golden, CO (US);

DeAundra K. Glover, Waxhaw, NC (US);

Jesse Price, Louisville, KY (US);

Aaron Kephart, Denver, NC (US);

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); G06F 16/00 (2019.01); G06F 16/2458 (2019.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06Q 10/0637 (2013.01); G06F 16/00 (2019.01); G06F 16/2477 (2019.01); G06N 20/00 (2019.01);
Abstract

Systems and arrangements for using temporal analysis to evaluate incidents to determine whether they are likely to cause a significant business impact are provided. Historical data may be analyzed to identify incidents having a significant business impact. The historical data associated with incidents having a significant business impact may be further analyzed to identify a time and/or date at which the incident occurred, as well as the particular system, or the like, impacted by the incident. Normal business hours associated with the system, or the like, may be retrieved and a profile may be generated for the system, or the like. An incident may be received and processed to identify a system, or the like, associated with the incident and profile may be retrieved. The incident data may be compared to the profile to determine whether the incident is likely to cause a significant business impact based, at least in part, on the date and/or time at which it occurred.


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