The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 08, 2020
Filed:
Jan. 05, 2018
Wells Fargo Bank, N.a., San Francisco, CA (US);
Robert Lawrence Milden, Ponte Vedra Beach, FL (US);
Benjamin Leeson, Charlotte, NC (US);
Paul McMurray, Concord, NC (US);
Ajay Rudrashetty, Charlotte, NC (US);
Wells Fargo Bank, N.A., San Francisco, CA (US);
Abstract
A computer system may be configured to analyze a set of data and detect divergent trends of one or more subsets of the set of data. The set of data may include reactions of a plurality of customers in response to an action of an organization. For example, the action may relate to goods or services offered by the organization, and the reactions may include responses of the customers to the goods or services. The customer reactions may include divergent trends that indicate a source of risk to the organization. Once detected, the computer system may send an alert to the organization related to the divergent trends, such that the organization may address a source of risk as indicated by the divergent trends. In some examples, the computer system may further offer or autonomously execute a mitigating action to address the source of risk.