The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 08, 2020
Filed:
Aug. 09, 2018
Bank of America Corporation, Charlotte, NC (US);
Suki Ramasamy, Chennai, IN;
Sasidhar Purushothaman, Hyderabad, IN;
James McCormack, Charlotte, NC (US);
Manu J. Kurian, Dallas, TX (US);
Sean M. Gutman, Waxhaw, NC (US);
William P. Jacobson, Matthews, NC (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
A natural language processing system that includes an artificial intelligence (AI) engine and a tag management engine. The AI engine is configured to receive a set of audio files and to identify concepts within the set of audio files. The AI engine is further configured to determine a usage frequency for each of the identified concepts and to generate an AI-defined tag for concepts with a usage frequency that is greater than a usage frequency threshold. The tag management engine is configured to receive an audio file, identify tags linked with the audio file, to determine an access frequency for the audio file within a predetermined time period, and to adjust the activity level of the tags based on the access frequency. The tag management engine is further configured to remove tags from the set of tags with an activity level that is less than a purge threshold.