The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 08, 2020
Filed:
Jan. 08, 2020
Applicant:
Genesys Telecommunications Laboratories, Inc., Daly City, CA (US);
Inventors:
Rivarol Vergin, Indianapolis, IN (US);
Jason Anthony McDowell, Indianapolis, IN (US);
Emma Ehrhardt, Indianapolis, IN (US);
Adam Paugh, Indianapolis, IN (US);
Assignee:
Other;
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 16/65 (2019.01); G06F 16/22 (2019.01); G06F 16/61 (2019.01);
U.S. Cl.
CPC ...
G06F 16/65 (2019.01); G06F 16/2255 (2019.01); G06F 16/2272 (2019.01); G06F 16/61 (2019.01);
Abstract
A system and method are presented for unsupervised discovery of similar audio events collected from an automated dialing campaign. Locality Sensitive Hashing (LSH) is used to search for similar audio clips within a large dataset of audio recordings. A database is queried for possible matches between an unknown audio clip and any reference carrier audio message present in the database. The database is updated when new, or changed, carrier audio messages are detected.