The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 08, 2020
Filed:
Sep. 30, 2014
Applicant:
Open Text Corporation, Waterloo, CA;
Inventors:
Jeroen Van Rotterdam, Berkeley, CA (US);
Satyapal P. Reddy, Fremont, CA (US);
Xiaoting Tang, Pleasanton, CA (US);
Muneer Ahmed, Pleasanton, CA (US);
Assignee:
Open Text Corporation, Waterloo, CA;
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); G06F 16/2453 (2019.01); G06F 16/22 (2019.01);
U.S. Cl.
CPC ...
G06F 16/2453 (2019.01); G06F 16/2228 (2019.01); G06F 16/2264 (2019.01);
Abstract
Case management systems and techniques are disclosed. In various embodiments, searching case instances is facilitated. An indication to create a composite index across hierarchical case nodes comprising a case model is received. Case instance data associated with the case model is used to generate the composite index. The composite index is made available to be used to optimize searches of a plurality of case instances with which the case instance data is associated.