The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 01, 2020
Filed:
Sep. 29, 2017
Apple Inc., Cupertino, CA (US);
Grant Ritchie, Los Gatos, CA (US);
Gokul Thirumalai, Santa Clara, CA (US);
Philomena Lobo, Santa Clara, CA (US);
Robert Y. Loh, Sunnyvale, CA (US);
Scott Lopatin, San Francisco, CA (US);
Mithilesh Kumar, San Jose, CA (US);
Austin Marusco, San Francisco, CA (US);
Tommy Rochette, San Jose, CA (US);
Aniket Zamwar, Sunnyvale, CA (US);
Alexandre Perematko, Cupertino, CA (US);
Daniel B. Pollack, San Jose, CA (US);
Nicholas J. Circosta, Mountain View, CA (US);
Apple Inc., Cupertino, CA (US);
Abstract
A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.