The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 01, 2020
Filed:
Dec. 04, 2013
International Business Machines Corporation, Armonk, NY (US);
Al Chakra, Apex, NC (US);
Rahul Ghosh, Durham, NC (US);
Rocky D. McMahan, Pittsboro, NC (US);
Vasanth Raghavan, Raleigh, NC (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
According to one aspect of the present disclosure a system and technique for dynamic system level agreement provisioning includes: a computing environment configured with allocatable computing resources; and a host having a processor unit operable to execute a service level agreement (SLA) module. The SLA module is configured to: identify service level criteria for a customer of computing services of the computing environment; determine characteristics of the computing environment; identify a time period for providing the computing services; evaluate one or more utility functions defining service level variables; and automatically determine a service level agreement (SLA) provision for the customer based on the one or more utility functions.