The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 01, 2020
Filed:
Dec. 14, 2017
Amazon Technologies, Inc., Seattle, WA (US);
Eliav Samuel Zimmern Kahan, Jamaica Plain, MA (US);
Gregory Newell, Sommerville, MA (US);
Mahesh Guruswamy, Brookline, MA (US);
Daren Gill, Concord, MA (US);
Prashant Sik Rao, Woburn, MA (US);
Amazon Technologies, Inc., Seattle, WA (US);
Abstract
A processing device executing a component of a conversational recovery system receives an intent data and a first entity data identified from user input data. The processing device determines that the first entity data is associated with first content associated with a first component. The processing device additionally receives a text data of the user input data. The processing device determines a word in the text data that matches a keyword associated with second content associated with a second component. The processing device ranks the first component and the second component. The processing device generates message data that comprises an inquiry with respect to choosing the first content or the second content.