The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 01, 2020
Filed:
Aug. 07, 2018
Amazon Technologies, Inc., Seattle, WA (US);
Ryan Hapgood, Belmont, AU;
Alexander Edwards, Brisbane, AU;
Uladzimir Silchanka, Boondall, AU;
Lev Zelenskiy, South Brisbane, AU;
James Lance Eather, Kelvin Grove, AU;
Sheng-Wei Lin, Carindale, AU;
Jon R. Ducrou, West End, AU;
Michael John Neville, Bunya, AU;
Amazon Technologies, Inc., Seattle, WA (US);
Abstract
Upon receiving an indication that a customer is initiating travel to a merchant location to pick up one or more items, sensor data may be obtained by, and received from, a customer device of the customer. After the customer has arrived at the merchant location, the customer may be greeted or otherwise interacted with and a corresponding interaction time may be determined. The service provider may identify one or more stop events based on the sensor data, where a stop event indicates that a customer stopped while in transit to the merchant location. A most recent stop event prior to the interaction time may constitute the customer arriving/stopping at the merchant location, and a corresponding arrival time may be estimated. A wait time of the customer may be determined based on a difference between the interaction time and the arrival time.