The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 01, 2020
Filed:
Jun. 30, 2016
Facebook, Inc., Menlo Park, CA (US);
Ying Zhang, Turlock, CA (US);
Irina-Elena Veliche, Menlo Park, CA (US);
Benoit F. Dumoulin, Palo Alto, CA (US);
Aram Grigoryan, San Ramon, CA (US);
Wenhai Yang, Menlo Park, CA (US);
FACEBOOK, INC., Menlo Park, CA (US);
Abstract
A system for answering user questions can provide answers from a knowledge base that stores question/answer pairs. These pairs can be associated with characteristics of the asking user so that, when subsequent users ask similar questions, answers can be selected that have been identified as most relevant to that type of user. The question/answer pairs in the knowledge base can be identified from social media posts where the original post contains a question and one or more comments on the post provide an answer. Posts can be identified as containing a question using a question classification model. A post comment can be identified as an answer based on: whether the question poster responded positively to the comment, whether the comment has similar keywords to the question, whether the comment has the characteristics of an answer, and how often a similar answer has been provided for similar questions.