The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 01, 2020

Filed:

Jul. 21, 2015
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Ronald Yang, Cupertino, CA (US);

Vijayanth Devadhar, Fremont, CA (US);

Manoj Cheenath, San Ramon, CA (US);

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/08 (2006.01); H04L 12/861 (2013.01); G06N 20/00 (2019.01); G06F 16/2455 (2019.01); G06F 9/50 (2006.01); H04L 12/26 (2006.01); H04L 12/803 (2013.01);
U.S. Cl.
CPC ...
G06N 20/00 (2019.01); G06F 9/5011 (2013.01); G06F 16/2455 (2019.01); H04L 29/08072 (2013.01); H04L 43/0876 (2013.01); H04L 47/125 (2013.01); H04L 49/90 (2013.01); H04L 67/10 (2013.01); H04L 67/1002 (2013.01); H04L 69/329 (2013.01); G06F 2209/5019 (2013.01);
Abstract

Systems and techniques for servicing requests in an environment having multiple application servers each having one or more queues to store indications of requests to be serviced by the application servers. A utilization level is determined for a first application server of the multiple application servers. The utilization level is compared to a pre-selected utilization threshold level. The system determines whether to service requests allocated to other application servers in response to the comparing. At least one request allocated to a second application server for servicing.


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