The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 25, 2020
Filed:
Jun. 26, 2019
International Business Machines Corporation, Armonk, NY (US);
Paul B. French, Cork, IE;
Niall J. Lucey, Cork, IE;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method, computer system and computer program product for determining a probability that a particular network segment in a telephony network is responsible for poor audio quality associated with a telephone call being transmitted over the telephony network, is provided. A plurality of parameters associated with a telephone call are identified. The plurality of parameters are indicative of audio quality. A probability that a particular network segment is responsible for poor audio quality associated with the telephone call is calculated based on the plurality of parameters. The probability that a particular network segment is responsible for the poor audio quality associated with the telephone call is a function of at least one of the i) duration of the call and ii) call disconnect time relative to call answer time.