The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 25, 2020

Filed:

Mar. 17, 2014
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Yixin Diao, White Plains, NY (US);

Linh H. Lam, Yorktown Heights, NY (US);

David M. Northcutt, Chester, NJ (US);

Larisa Shwartz, Scarsdale, NY (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06Q 10/06 (2012.01); H04L 12/24 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/06375 (2013.01); G06Q 10/063114 (2013.01); G06Q 10/063118 (2013.01); H04L 41/5074 (2013.01);
Abstract

A method for predicting an impact of a service level agreement including collecting workload data and effort data and constructing a cost model for the service level agreement, defining a baseline service parameter corresponding to the code model of the service level agreement, and calibrating the cost model of the service level agreement, by calibrating a workload volume from the workload data and an effort time from the effort data to match the baseline service parameter, to output a service level agreement impact model.


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