Guidance system for enterprise infrastructure change

Abstract

All modern enterprises rely completely on the continual correct execution of hardware and software resources that constitute the information technology (IT) infrastructure environment for the business. At the same time, hardware and software resources continually evolve, and the enterprise must often make changes to its infrastructure to incorporate the new or updated hardware and software resources. These changes are risky, and failure to properly execute the changes can result in infrastructure roll-backs and other failure modes that are often very disruptive to the enterprise. A guidance system for changes in infrastructure increases the likelihood of successful implementation of the changes. In some implementations, for example, the guidance system provides clear guidelines and checklists that depict success criteria, along with a scoring interface that pro-actively indicates the factors that can go wrong, and how to mitigate and plan for the factors in advance.