The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 18, 2020
Filed:
Oct. 22, 2018
United Services Automobile Association (Usaa), San Antonio, TX (US);
Michael Justin Cairns, Helotes, TX (US);
David Alexander Lilley, Schertz, TX (US);
Robert Bruno Pace, Jr., San Antonio, TX (US);
John Raymond Harris, San Antonio, TX (US);
Joshua Samuel Leonard, San Antonio, TX (US);
Yuibi Fujimoto, Helotes, TX (US);
Kevin Kenneth Fiedler, Boerne, TX (US);
Michael W. Lester, Fair Oaks Ranch, TX (US);
UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA), San Antonio, TX (US);
Abstract
Methods and systems described in this disclosure receive a call from a caller, generate a first session through a first channel associated with the caller when the call is received and then send a request for authentication credentials to a device associated with the caller. In some embodiments, sending the request for authentication credentials generates a second session through a second channel associated with the caller. The caller can be authenticated to the first session using communication received during the second session through the second channel.