The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 18, 2020
Filed:
Sep. 21, 2016
International Business Machines Corporation, Armonk, NY (US);
Yuk L. Chan, Monroe, NY (US);
Heidi L. Lagares-Greenblatt, Jefferson Hills, PA (US);
Deepti M. Naphade, Cupertino, CA (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
Techniques are provided for performing automated operations to analyze incoming user messages. An indication of a message sent to a recipient user is received. Based at least in part on natural-language processing of the contents of the received message, the received message is analyzed. Such analysis includes determining an action date associated with the received message that is distinct from a date on which the received message was sent to the recipient user, and determining one or more action items corresponding to that action date. An indication of the action date and the one or more corresponding action items may be provided to each of one or more relevant third parties prior to the action date in order to facilitate the display of an additional message to the recipient user regarding the corresponding action items.