The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 11, 2020
Filed:
Jul. 28, 2017
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Anantha Deepthi Uppala, Mercer Island, WA (US);
Chetan Bansal, Seattle, WA (US);
Microsoft Technology Licensing, LLC, Redmond, WA (US);
Abstract
A system is configured to replay a selected conversation with a selected agent. The selected conversation may be selected from a plurality of previously conducted conversations with other agents. The selected agent may be selected from a plurality of available agents. The system determines various tasks, named entities, and user preferences from the selected conversation. During a replay of the selected conversation with the selected agent, the system generates responses to messages received from the selected agent based on the determined tasks, named entities, and user preferences. The system also allows a user to select whether the replayed conversation should be conducted in a passive mode or in an active mode. In a passive mode, the system generally conducts the replayed conversation autonomously whereas, in an active mode, the system requests user input before sending a response to the selected agent.