The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 11, 2020

Filed:

Mar. 06, 2018
Applicant:

Language Line Services, Inc., Monterey, CA (US);

Inventors:

Jeffrey Cordell, Carmel, CA (US);

Lindsay D'Penha, Carmel, CA (US);

Julia Berke, Carmel, CA (US);

Assignee:

Language Line Services, Inc., Monterey, CA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G06N 5/04 (2006.01); G10L 15/26 (2006.01); G10L 15/28 (2013.01); G06F 3/0484 (2013.01); G06F 40/40 (2020.01);
U.S. Cl.
CPC ...
G10L 15/22 (2013.01); G06F 3/0484 (2013.01); G06F 40/40 (2020.01); G06N 5/04 (2013.01); G10L 15/26 (2013.01); G10L 15/28 (2013.01); G10L 2015/223 (2013.01);
Abstract

A configuration provides quality control compliance for a plurality of machine language interpreters. A processor receives a plurality of requests for human-spoken language interpretation from a first human-spoken language to a second human-spoken language. Further, processor routes the plurality of requests to a plurality of machine language interpreters. In addition, an artificial intelligence system associated the plurality of machine language interpreters determines one or more quality control criteria. The processor also monitors compliance of the one or more quality control criteria by the plurality of machine language interpreters during simultaneously occurring machine language interpretations performed by the machine language interpreters.


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