The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 11, 2020
Filed:
May. 01, 2017
Applicant:
Uber Technologies, Inc., San Francisco, CA (US);
Inventors:
Michael O'Herlihy, San Francisco, CA (US);
Meron Alon, San Francisco, CA (US);
Karna Chokshi, San Francisco, CA (US);
Assignee:
Uber Technologies, Inc., San Francisco, CA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06Q 50/14 (2012.01);
U.S. Cl.
CPC ...
G06Q 50/14 (2013.01); G06Q 30/016 (2013.01);
Abstract
A server provides a customized support interface to a user that is requesting assistance regarding a service that the user received. The server provides a support interface that is customized for the user based on data related to the service and the user's past behavior. By providing a customized support interface, the user is more easily able to report any grievances that the user may have had with the service thereby reducing any further user aggravation.