The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 11, 2020

Filed:

Feb. 08, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Faheem Altaf, Pflugerville, TX (US);

Lisa Seacat DeLuca, Baltimore, MD (US);

Raghuram Srinivas, McKinney, TX (US);

Rajendra G. Ugrani, Jersey City, NJ (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/33 (2019.01); G06F 16/35 (2019.01); G06F 16/9032 (2019.01); G06F 40/20 (2020.01);
U.S. Cl.
CPC ...
G06F 16/334 (2019.01); G06F 16/3344 (2019.01); G06F 16/358 (2019.01); G06F 16/90332 (2019.01); G06F 40/20 (2020.01);
Abstract

Aspects automatically invoke automated dialog chat bots in response to determining that query text content meets a threshold relevance. A computer processor analyzes different words within text content of a user query input to identify via natural language processing query topics defined by combinations of the words. The processor drives a display device to present an automated dialog chat bot to the user that presents a chat bot series of dialog questions in response to determining that a query topic identified from analyzing the text content meets a threshold relevancy; or searches a database for results that satisfy keywords or query topics of the query content in response to failing to identify a query topic for the query text content, or to determining that an identified query topic does not meet the threshold relevancy.


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