The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 04, 2020
Filed:
Jan. 22, 2019
Bank of America Corporation, Charlotte, NC (US);
Charles Chandy Philip, Mumbai, IN;
Jaya Prakash Pulavarti, Telangana, IN;
Priya Birendra Yadav, Dombivli, IN;
Bank of America Corporation, Charlotte, NC (US);
Abstract
An apparatus includes a memory and a hardware processor. The hardware processor receives a first message from a first chat application and parses the first message to determine a plurality of words in the first message. The processor determines an intent of the first user and communicates a second message to the first chat application indicating the intent. The processor receives a third message confirming the intent and determines an action and an object. The processor determines a processing application and communicates a fourth message that includes the action and the object to the processing application. The processor receives a fifth message that indicates the results of performing the action on the object and communicates the fifth message to the first chat application. The processor receives a sixth message from a second, different chat application and communicates the sixth message to the first chat application.