The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 28, 2020
Filed:
Feb. 25, 2019
Zscaler, Inc., San Jose, CA (US);
Dhawal Sharma, San Jose, CA (US);
KD Mazboudi, San Jose, CA (US);
Srikanth Devarajan, San Jose, CA (US);
Chakkaravarthy Periyasamy Balaiah, San Jose, CA (US);
Sreedhar Pampati, San Jose, CA (US);
Amit Sinha, San Jose, CA (US);
Zscaler, Inc., San Jose, CA (US);
Abstract
Systems and methods for improving digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications accessible via lightweight connectors; obtaining user experience scores for any of a user, a group of users, a location, and an organization from the inline monitoring or from the logging and analytics system; responsive to a low user experience, analyzing the low user experience score to determine one or more likely factors; and causing one or more remedial actions to address the low user experience score based on the one or more likely factors.