The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 14, 2020

Filed:

Jun. 26, 2015
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Arun Kumar Jagota, Sunnyvale, CA (US);

Sancho S. Pinto, Alameda, CA (US);

Saurin G. Shah, Belmont, CA (US);

Stanislav Georgiev, Sunnyvale, CA (US);

Assignee:

Other;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); H04L 29/08 (2006.01); G06Q 30/00 (2012.01); G06F 16/33 (2019.01);
U.S. Cl.
CPC ...
H04L 67/306 (2013.01); G06F 16/3346 (2019.01); G06Q 30/01 (2013.01);
Abstract

New account routing to user account sets is described. A system creates multiple accounts profiles corresponding to multiple sets of accounts, based on multiple attributes associated with each account of the multiple sets of accounts. The system calculates multiple account scores for an account based on comparing multiple attributes associated with the account against the corresponding multiple accounts profiles, wherein the account is not in the multiple sets of accounts. The system identifies a highest account score of the multiple account scores. The system routes the account to a user associated with a set of accounts corresponding to the highest account score.


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