The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 14, 2020

Filed:

Oct. 19, 2016
Applicant:

American Express Travel Related Services Company, Inc., New York, NY (US);

Inventors:

Wendy Silver Rosner, Vienna, VA (US);

James R. Shelby, New York, NY (US);

Jackie S. Yong, Phillipsburg, NJ (US);

Jean Bowman, Cave Creek, AZ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06F 7/04 (2006.01); H04L 29/06 (2006.01); G06Q 20/38 (2012.01); G06Q 30/06 (2012.01); G06Q 30/02 (2012.01); G06F 21/62 (2013.01); G06Q 20/34 (2012.01);
U.S. Cl.
CPC ...
G06Q 20/3821 (2013.01); G06F 21/6245 (2013.01); G06F 21/6254 (2013.01); G06F 21/6263 (2013.01); G06Q 20/34 (2013.01); G06Q 20/3827 (2013.01); G06Q 30/02 (2013.01); G06Q 30/0253 (2013.01); G06Q 30/0255 (2013.01); G06Q 30/0615 (2013.01); H04L 63/0421 (2013.01); H04L 63/06 (2013.01);
Abstract

Customer online data is collected via script on customer computers and is communicated to a server hosted by an organization, such as a card issuer. The customer online data communicated to the server is non-personally identifiable information (non-PII). In turn, the server aggregates the non-PII customer online data from the set of participating merchants. The server associates the received non-PII customer online data with non-PII demographic data. Other non-PII transaction data, such as previous transactions processed at a card issuer, also can be associated with the non-PII customer online data and non-PII demographic data. These associations are, in turn, used to create reports and to provide services to help merchants or other requesting organizations develop online strategies to drive click thru and conversion rates.


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