The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 14, 2020

Filed:

Sep. 15, 2017
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventor:

Samantha Ready, San Francisco, CA (US);

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); G06F 16/28 (2019.01); G06F 16/2457 (2019.01);
U.S. Cl.
CPC ...
G06Q 10/063112 (2013.01); G06F 16/24573 (2019.01); G06F 16/284 (2019.01); G06F 16/24578 (2019.01);
Abstract

Disclosed are examples of systems, apparatus, methods and computer program products for providing a bi-directional notification framework within a content management system. A database system maintains a number of users within a content management system, with each of the users being associated with one or more organizations. The system sends a first notification message from an organization to a user associated with the organization. The first notification message is targeted to at least that user, and contains information about an assignment. The system then processes a user event indicating activity associated with the assignment, and in response to the user event, sends a second notification message from the client device to one or more entities within the content management system, including the organization. The second notification message is targeted to those entities, and contains information about the user activity associated with the assignment.


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