The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 14, 2020
Filed:
Mar. 27, 2018
Accenture Global Solutions Limited, Dublin, IE;
Emmanuel Benbinuto Antonio, Mandaluyong, PH;
Darwin Endaya Flores, Pampanga, PH;
Joseph Christian Policarpio Tamayo, Pasig, TW;
John Carlo Canlubo De Guzman, Laguna, PH;
Raye Willson Paez Raymundo, Cavite, PH;
Accenture Global Solutions Limited, Dublin, IE;
Abstract
In some possible implementations, an operations platform may include one or more memories; and one or more processors, communicatively coupled to the one or more memories, to: monitor a client platform without interacting with a user interface of the client platform; detect an issue associated with the client platform based on monitoring the client platform; determine whether the operations platform has access to a bot to resolve the issue; generate the bot when the operations platform does not have access to the bot; and deploy the bot with regard to the client platform to resolve the issue, wherein the bot is configured to resolve the issue without interacting with the user interface of the client platform.