The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 07, 2020
Filed:
Jun. 04, 2018
Motorola Solutions, Inc., Chicago, IL (US);
Chin Chuan Yap, Penang, MY;
Woei Chyuan Tan, Penang, MY;
MOTOROLA SOLUTIONS, INC., Chicago, IL (US);
Abstract
Methods and systems for responding to a query in a communication system. One system includes an electronic computing device including a transceiver configured to receive a query from a communication device. The electronic computing device further includes an electronic processor configured to generate a response to the query, and determine a channel availability of a communication system that the electronic computing device uses to communicate with the communication device. The electronic processor is further configured to transmit, via the transceiver, the response to the communication device as voice data over a voice channel in response to determining that the channel availability is above a predetermined threshold. The electronic processor is further configured to transmit the response to the communication device as text data over a text channel separate from the voice channel in response to determining that the channel availability is below the predetermined threshold.