The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 07, 2020

Filed:

Jan. 25, 2018
Applicant:

Canon Kabushiki Kaisha, Tokyo, JP;

Inventors:

Kazuhiro Uruma, Moriya, JP;

Kaori Nakagawa, Kashiwa, JP;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/51 (2006.01); H04L 29/06 (2006.01); H04M 7/00 (2006.01);
U.S. Cl.
CPC ...
H04M 7/006 (2013.01); H04L 65/1006 (2013.01); H04L 65/1069 (2013.01); H04L 65/608 (2013.01); H04M 3/5191 (2013.01); H04M 7/003 (2013.01); H04M 2201/52 (2013.01);
Abstract

An information processing apparatus includes a detection unit that detects a start of using a voice communication unit in a set period during processing for establishing a connection with another information processing apparatus for performing remote assistance for the information processing apparatus, a display control unit that, when a start of using the voice communication unit is detected, displays a notification screen including a telephone number set as contact information of an assistance source of the remote assistance and an instruction object for instructing to make a phone call to a communication destination corresponding to the telephone number, and a calling unit that, when a phone call to the communication destination is specified via the instruction object in the notification screen, makes a phone call to the communication destination.


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