The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 07, 2020

Filed:

Oct. 24, 2016
Applicant:

Level 3 Communications, Llc, Broomfield, CO (US);

Inventors:

Allen E. Dixon, Arvada, CO (US);

Sharna Aeckerle, Denver, CO (US);

Paul Farnsworth, Niwot, CO (US);

Rene Grippo, Boulder, CO (US);

Eric D. Gundersen, Broomfield, CO (US);

Sanjiv Kumar, Erie, CO (US);

Rick D. Lind, Longmont, CO (US);

Matthew R. Moore, Arvada, CO (US);

Luke P. Philips, Denver, CO (US);

Rajiv K. Singh, Thornton, CO (US);

Raymond L. Smith, Lafayette, CO (US);

David L. Stozki, Broomfield, CO (US);

Assignee:

Level 3 Communications, LLC, Broomfield, CO (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/26 (2006.01); H04L 12/24 (2006.01);
U.S. Cl.
CPC ...
H04L 43/04 (2013.01); H04L 41/069 (2013.01); H04L 41/0631 (2013.01); H04L 41/0654 (2013.01); H04L 41/0681 (2013.01); H04L 41/0893 (2013.01); H04L 41/142 (2013.01); H04L 41/147 (2013.01); H04L 43/045 (2013.01);
Abstract

Aspects of the present disclosure include an adaptive notification and ticketing system for a telecommunications network. The system includes a computing device and a plurality of network devices associated with the telecommunications network. Data is generated about a plurality of past network events associated with the plurality of network devices. The computing device is utilized to generate a model from the data. The model may be used to interpret new network events and generate an output indicative of a service impact event. The new network events are applied to the model using the computing device to generate the output indicative of a service impact event. The computing device generates a responsive action from the output indicative of a service impact event. The service impact event is a network event that disrupts a network service associated with the telecommunications network.


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