The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 07, 2020
Filed:
Jan. 25, 2018
Dell Products L.p., Round Rock, TX (US);
Prabir Majumder, Plano, TX (US);
Jeffrey S. Vah, Austin, TX (US);
Anand Lakshmanan, Cedar Park, TX (US);
Fadi M. Taffal, Pflugerville, TX (US);
Brian T. Martin, Austin, TX (US);
Gayathri M. Rau, Cedar Park, TX (US);
Dell Products L.P., Round Rock, TX (US);
Abstract
A system, method, and computer-readable medium for performing a system failure identification operation, comprising: receiving information regarding a device a repair depot; performing a depot triage process on the device, the depot triage recording possible causal factors contributing to failure of the device; determining suspected failures associated with the device based upon symptoms exhibited by the device; and, correlating the suspected failures with commodities for use in repairing the device.