The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 30, 2020
Filed:
Oct. 22, 2018
Sony Corporation, Tokyo, JP;
Klaus Zimmermann, Neckartenzlingen, DE;
Aurel Bordewieck, Kirchheim unter Teck, DE;
SONY CORPORATION, Tokyo, JP;
Abstract
A service scheduling system () is configured to retrieve schedule information from a time-management system () of a service provider, whereat the schedule information assigns service intervals offered by the service provider to a plurality of clients. The service scheduling system () comprises a detector () configured to detect an event indicating that a client cannot be served in a first service interval assigned to said client according to the schedule information. The service scheduling system () further comprises a transmitter configured to transmit, to a communication terminal (') of a further client, information specifying a second service interval which is at least partly overlapping the first service interval, and a receiver configured to receive, from the communication terminal (′) of the further client, acknowledgment information indicating that the further client agrees to get served in the second service interval.