The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 30, 2020
Filed:
Mar. 10, 2017
Amdocs Development Limited, Limassol, CY;
Dimna Saxena, Pune, IN;
Saurabh Gour, Pune, IN;
AMDOCS DEVELOPMENT LIMITED, Limassol, CY;
Abstract
A system, method, and computer program product are provided for resolving production business issues associated with a software product. In operation, a system identifies at least one business flow associated with at least one software product. The system identifies one or more defects associated with the at least one business flow. Further, the system maps the one or more defects to the at least one business flow. The system assigns at least one expert for evaluating the at least one business flow. The system analyzes the at least one business flow based on end-to-end business requirements. The system generates a generic resolution for the at least one business flow. The generic resolution includes a replacement business flow based on the end-to-end business requirements. Moreover, the system utilizes the generic resolution as a replacement for the at least one business flow in the at least one software product to resolve the one or more defects associated with the at least one business flow.