The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 30, 2020
Filed:
Jun. 04, 2013
Applicant:
Ent. Services Development Corporation Lp, Houston, TX (US);
Inventors:
Simon Thomason, Ashford, NJ (US);
Kieran George McCorry, Belfast, GB;
Assignee:
ENT. SERVICES DEVELOPMENT CORPORATION LP, Houston, TX (US);
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06N 5/04 (2006.01); G06N 20/00 (2019.01); G06F 16/33 (2019.01); G06Q 10/00 (2012.01);
U.S. Cl.
CPC ...
G06N 5/048 (2013.01); G06F 16/334 (2019.01); G06N 20/00 (2019.01); G06Q 10/00 (2013.01);
Abstract
Identifying relevant content for data gathered from real time communications includes obtaining conversational data from a real time communication, identifying contextual data with at least one contextual data source relevant to the real time communication, and inferring a meaning of the conversational data based on the contextual data.