The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 23, 2020

Filed:

Apr. 17, 2019
Applicant:

Xerox Corporation, Norwalk, CT (US);

Inventors:

Maharshi Thommandru, Nallajerla mandal, IN;

Ashok Jason Vedaraj, Chennai, IN;

Zakirahmed Shaik, Nellore, IN;

Assignee:

XEROX CORPORATION, Norwalk, CT (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04N 1/00 (2006.01); H04L 29/06 (2006.01);
U.S. Cl.
CPC ...
H04N 1/00464 (2013.01); H04L 63/083 (2013.01); H04N 1/00042 (2013.01); H04N 1/00079 (2013.01); H04N 1/00411 (2013.01); H04N 1/00514 (2013.01);
Abstract

The disclosure discloses methods and systems for enabling an administrator to resolve problems related to a multi-function device, via a local user interface (LUI) of the multi-function device (MFD). The method includes sending a notification message to the administrator about a problem related to a service of the MFD. The MFD receives login credentials at the LUI from the administrator to access the MFD. The MFD displays an error message about the problem to the administrator on the LUI based on the login credentials. Based on an input received from the administrator on the LUI, the MFD retrieves at least one relevant webpage corresponding to the problem and displays the at least one relevant webpage to the administrator via the LUI. The MFD receives setting inputs and updates settings on the at least one relevant webpage based on the setting inputs such that the problem is resolved.


Find Patent Forward Citations

Thommandru, Maharshi. (2020). Methods and systems for resolving one or more problems related to a multi-function device via a local user interface (U.S. Patent No. 10694056). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/10694056

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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